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Thanks, in part, to the proliferation of the Internet and ever-changing technology, communications networks are undergoing a major transformation. The new model that appears to be emerging is one that switches control from carriers to developers and e
tags: call center, contact center, crm, internet telephony, ip telephony, ip-pbx, phone, telemarketing, viop, voice over ip [+]
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Businesses today are choosing VoIP technology as a more efficient and cost effective communications system that leverages an Internet connection to place and receive calls.For small businesses in particular, using VoIP means more features and function
tags: call center, contact center, crm, internet telephony, ip telephony, ip-pbx, phone, telemarketing, viop, voice over ip [+]
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